Returns

Dalbello Return Policy for US-based orders.

• All orders are eligible for return within 30 days. * Items must be in new/unused condition with original packaging and hangtags. The refund will be for the full value of the returned items unless otherwise noted.
• All Pro orders are Final Sale.
• Shipping and handling fees will not be refunded. You are responsible for shipping the products back to us. We recommend using a trackable shipping method and insure your package.
• The refund will be for the full value of the returned items unless otherwise noted.
• Credit for returned items will be applied to the credit method that was used to make the purchase. Returns will be applied to the purchasing credit card within 5 to 10 days of the date that the return is accepted by the fulfiller. They may take up to 10 days to appear on your credit card.
• If the return is due to defective products, inaccurate product descriptions, or an incorrect order, contact Dalbello to initiate the return. In these cases, you may be compensated for the return shipping.

* Unfortunately, we are unable to adjust the price of items purchased before our Black Friday/Cyber Monday promotion. These exclusive offers are only valid during the promotional period and cannot be applied retroactively.

* Extended Holiday Return Policy: Purchases made 11/1 - 12/31 are eligible for return within 60 days.

To begin a return, please contact Customer Service and have your order number ready.

• Phone: 1-800-972-4067
• Email: Order Support

You will be given an RMA# to include with your returned product and return shipping address. Please insure and add tracking to your package. Write your RMA# on the outside of your package.