Thank you for your recent purchase! Dalbello product warranties are reserved for the original purchaser only. Make sure to keep a copy of your original purchase receipt or invoice (Proof of Purchase), in the unlikely event that you need warranty service. If the original Proof of Purchase cannot be provided on a warranty return, Dalbello will use the manufacturing date as the start of the warranty period. Items will be repaired or replaced if, upon inspection by an authorized Dalbello Service Center Technician (Warranty dept and or CS team), they are found to be defective in materials or workmanship.
In the event an exact product replacement (model, size, and/or color) is no longer available, we will replace your product with one of comparable performance, size, and value. This applies to replacement parts as well.
Dalbello warrants this product to be free from defects in materials and workmanship for a period of (1) year from the original date of purchase. Product replacements are under warranty for the remainder of the original warranty only. Your warranty does not cover any cosmetic damage caused by normal use.
Product Purchased Directly from dalbelloboots.com
If your online order was shipped directly from Dalbello, please contact Customer Support via the online form below. A Service Rep will provide you with an RMA # and the warranty shipping address so you can submit your product for warranty inspection.*
If you send in your warranty return without contacting Dalbello Customer Support, we will be unable to process your warranty return. Exact product replacement depends on inventory availability.
*NOTE: Customer is responsible for shipping charges to mail back warranty returns.
Product Purchased from a Retailer
Product purchased from a retailer must be returned to the point of purchase. The retailer will then process the warranty with Dalbello on your behalf.