Order Cancellation

1. Right of withdrawal

You, as a consumer, have the right to cancel this contract within fourteen days without stating any reason. The cancellation notice period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or have take possession of the last goods in the relevant order.

In order to exercise the right of withdrawal, you must inform us

K2 Sports Europe GmbH
-DTC-
Seeshaupter Str. 62
82377 Penzberg
Germany

phone +49 8856 901 0
online.customerservice@k2sports.de

in a clear statement (e.g. a letter sent by post or E -Email) of your decision to cancel this agreement. (Please note the different return address!)

You may use the enclosed sample cancelation form to do so also this is not compulsory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Sample cancellation form (if you want to cancel the contract, please fill out this form and send it back to us)

Download here or copy and paste the form below and send back to us.

K2 Sports Europe GmbH
-DTC
Seeshaupter Str. 62
82377 Penzberg
Germany

Mail: online.customerservice@k2sports.de

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods

(*) ___________________________________________________

Ordered on: ____________________ - received on: ____________________

Name: (first and last name) ________________________________________

Address:_______________________________________________

Signature (for communication on paper): _____________________________________________

Date:________________

(*) Delete where inapplicable

2. Consequences of the withdrawal

If you cancel this contract, we have to repay all payments that we have received from you, including delivery costs (with the exception of any additional cost arising from the fact that you have chosen a different type of delivery from the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this agreement. For this repayment we shall use the same payment method as the one you used for the original transaction unless a different method has been expressly agreed with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until the goods have been returned to us or until you have provided evidence that you have returned the goods, depending on which occurs first.

You must return or hand over the goods to

K2 Sports Europe GmbH
-DTC-
Grosse Hohl 6
67354 Roemerberg
Germany

immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this agreement. The period shall be complied with if you dispatch the goods prior to the expiry of the period of fourteen days. You shall bear the costs of returning the goods if the delivered goods we delivered correspond to the ordered goods.

You must only pay for any depreciation in the goods if said depreciation is attributable to an unnecessary interaction with you for the purpose of checking the nature, properties and functionality of the goods.

-end of withdrawal advice-

3. Exclusion of the right of withdrawal

The right of withdrawal does not apply to the delivery of goods (a) which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the needs of the consumer, (b) for reasons of health protection or hygiene are unsuitable for return if their seal was removed after delivery, (c) if they were inseparably mixed with other goods after delivery due to their nature.

4. Costs of return shipment

If you exercise your right of revocation pursuant to section 8.1 of the terms and conditions you will have to cover the costs of the return shipment, if the merchandise delivered corresponds to the merchandise ordered.

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